Receptionist
We're actively seeking a Receptionist to join our Vancouver Vision Center team on a full-time basis, working 5 days a week. This is an 11-month contract position covering a maternity/parental leave, with an anticipated start date at the end of March or beginning of April 2024.
Given our recent expansion with the addition of Associate Optometrists, there's potential for this position to transition into a permanent role or another opportunity within our growing office.
At Vancouver Vision Center, we prioritize family-focused optometry and strive to provide comprehensive eye care for all age groups, with a special focus on vision therapy and rehabilitation, concussion, pediatrics, and low vision. Our Receptionist plays a crucial role as the primary point of contact for our clinic, ensuring patients have a seamless experience.
Key responsibilities include:
- Delivering exceptional patient-centered care and fostering a positive customer experience.
- Handling various administrative tasks such as answering calls and emails, coordinating patient services, managing referrals, processing payments, and other duties as directed by the Doctor.
- Scheduling appointments for Optometrists and the Vision Therapy Centre.
- Collaborating effectively with team members and assisting with patient pre-testing (training provided).
Key qualifications we're looking for include excellent communication skills, adaptability, strong organizational abilities, attention to detail, computer literacy, and at least 1 year of reception experience (prior experience in a medical or optometry setting preferred).
Our office hours are as follows:
- Tuesdays: 9:00 am – 5:30 pm
- Wednesdays: 11:00 am – 7:30 pm
- Thursdays: 9:00 am – 5:00 pm
- Fridays: 9:00 am - 5:00 pm
- Saturdays: 9:00 am - 3:00 pm
We offer competitive hourly wages, three weeks of vacation, paid sick days, free parking, various training opportunities for personal and professional growth, and a positive work environment alongside an exceptional team!
