Assist health care professionals Operate ophthalmic testing and measuring instruments, record test results and administer eye drops, ointments and medications as directed by ophthalmologists Clean and maintain equipment Process claims such as health insurance or workers compensation Collect statistics Maintain supplies Perform general clerical duties Process files and paperwork Schedule and confirm appointments Take patients' general medical and ophthalmic history Manage routine office functions including reception, telephone and booking appointments Order supplies and equipment Organize and maintain inventory Photocopy and collate documents for distribution, mailing and filing Clerical duties (i.e. faxing, filing, photocopying) …

Role Overview You'll collaborate closely with store partners, optometrists, store managers, contact lens practitioners, and eye care consultants to meet the store's objectives and cultivate customer/patient loyalty. Your role involves leveraging your expertise and experience throughout our customer journey, particularly in the eyewear dispensing process. Engaging with patients and customers, you'll identify or reaffirm their eyewear needs, educate them on products, guide them through frame selection, and ensure consistent delivery of exceptional service and eyewear quality. Key Duties Assist patients and customers in understanding their visual needs and ocular conditions, interpreting optical prescriptions from optometrists and ophthalmologists. Provide personalized guidance on frame selection and thoroughly explain our frame and lens product options to align with customers' visual requirements. Accurately perform all dispensing measurements using Optispec digital measuring tool to ens …