We are looking for friendly, enthusiastic, and motivated individuals to join our growing optometry team. The ideal candidate is a fast learner, service-oriented, self-directed, and able to thrive in a fast-paced environment while maintaining excellent patient care and customer service.
Greet patients and visitors in-person and over the phone
Schedule and confirm appointments; keep practitioners on schedule
Manage financial duties including payments, adjustments, and collections
Maintain accurate patient records and confidentiality at all times
Handle inquiries from doctors, therapists, and patients
Respond to online appointment requests promptly
Manage incoming faxes, scan reports, and update patient charts
Handle daily referrals, callbacks, and documentation
Maintain clinic supplies and inventory
Coordinate with external partners (referring doctors, lawyers, insurers)
Assist with basic pre-testing and frame styling
Help keep clinic areas tidy and organized
Requirements & Skills
Cantonese, Mandarin, and English fluency required
Prior experience in optometric or medical reception preferred
Familiarity with electronic medical records (EMR); Epic experience an asset
Excellent communication and interpersonal skills
Strong organizational ability and attention to detail
Comfort working independently and as part of a team
Knowledge of medical terminology related to eye care
Experience with pediatric patients a plus
Benefits
Competitive pay ($20 – $25 per hour)
On-site parking
Store discount
Vision care and wellness program
Supportive team environment
#OptometricAssistant #OptometryJobs #OptometryClinic #OpticianJobs #EyeCareCareers #OptometryReceptionist #VisionCare #OptometryCanada #ECPVision #OpticalJobs #EyeHealthProfessionals #TorontoJobs