Optometric Assistant (Eye Care Consultant)
Specsavers,one of the world’s leading optical retailers, is hiring a Retail Associate / Eyecare Consultant for its Hillcrest Mall location in Richmond Hill, Ontario. Join a company dedicated to improving lives through better sight. As Specsavers continues to expand across Canada, this is an excellent opportunity to start or grow your career in the optical industry.
The Retail Associate plays a key role in creating an exceptional eyecare experience. You will guide customers through frame selection, provide expert styling advice, and help first-time contact lens users feel comfortable. No prior optical experience is required — full training is provided.
Key Responsibilities
Provide outstanding customer service and ensure every visitor enjoys a welcoming experience
Assist customers with frame and lens selection, offering knowledgeable recommendations
Deliver a smooth optical shopping experience and support patients throughout their visit
Work collaboratively with the team to maintain high service standards
Embrace the Specsavers Customer Experience model to build long-term client relationships
Maintain organization, product knowledge, and attention to detail in a busy retail environment
Requirements
Strong communication and interpersonal skills
Friendly, positive attitude with a passion for helping others
Reliable and flexible to work retail hours including evenings and weekends
Ability to work under pressure while maintaining accuracy and professionalism
No previous optical experience required — full training provided
What We Offer
Extended health benefits and employee assistance program
3 weeks’ vacation (accrued), 6 sick days, 1 volunteer day, and a paid birthday off
2 free pairs of glasses annually plus discounts on additional products
Access to training modules, company app, and professional development opportunities
Career growth within a fast-growing company expanding to 200+ stores across Canada
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